Except where goods are faulty, all Exchanges and Returns must be received by TRR Auto Parts (Australia) within 14 Days of dispatch to be eligible for return or exchange.

We regret that items that have been used or damaged or returned in an unsaleable condition, will not be entitled to a refund.

We are not responsible for any lost returned parcels so please send back to us via our recommended method or a traceable method like registered post or traceable courier.

In the case that an item is faulty, we will endeavour to resolve the situation as quickly and hassle free as possible.

All Faults must be reported within 14 days of invoice date.

Please note that items damaged as a result of wear and tear or abuse, are not considered to be faulty.